PRIVACY POLICY

Last updated: May 25, 2026

This Privacy Notice for Fenix Consulting LLC ("Company," "we," "us" or "our") describes how and why we may collect, use, store, disclose and protect your information when you visit our website, engage our services or otherwise interact with us.

By using our website or services, you agree to the terms of this Privacy Notice.

SUMMARY OF KEY POINTS

This Privacy Notice explains:

• what information we collect
• how we use your information
• when information may be shared
• how we protect your information
• your privacy rights and choices

We do not sell, rent or trade your personal information.

TABLE OF CONTENTS

1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
6. HOW LONG DO WE KEEP YOUR INFORMATION?
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
8. DO WE COLLECT INFORMATION FROM MINORS?
9. WHAT ARE YOUR PRIVACY RIGHTS?
10. CONTROLS FOR DO-NOT-TRACK FEATURES
11. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
12. DO WE MAKE UPDATES TO THIS NOTICE?
13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

1. WHAT INFORMATION DO WE COLLECT?

Personal Information You Disclose to Us

In Short: We collect personal information that you voluntarily provide to us.

We collect personal information that you voluntarily provide when you:

• request information about our services
• complete a contact form
• request a quote or consultation
• communicate with us by email, phone or other methods
• engage with our services

The personal information we may collect includes:

• names
• email addresses
• phone numbers
• business information
• billing information
• project-related information
• other information you voluntarily provide

Business and Client Data

In the course of providing consulting services, clients may voluntarily provide business, financial, operational, accounting, reporting or analytical information. We use this information solely for the purpose of delivering requested consulting services and improving service quality.

We do not sell, rent or trade client data or personal information to third parties.

Information Automatically Collected

We may automatically collect certain information when you visit our website. This information may include:

• IP address
• browser type
• device information
• operating system
• pages viewed
• referring website addresses
• usage and interaction data

This information helps us improve website functionality, security and user experience.

Cookies and Tracking Technologies

We may use cookies, analytics tools and similar technologies to improve website performance, analyze traffic and understand how visitors interact with our website.

These technologies may include services such as:

• Google Analytics
• website hosting analytics
• advertising and remarketing tools
• scheduling and CRM platforms

You can modify your browser settings to refuse cookies if you prefer.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve and administer our services, communicate with you, maintain security and comply with legal obligations.

We may process personal information for the following purposes:

• providing consulting and advisory services
• responding to inquiries and support requests
• managing projects and client relationships
• invoicing and payment processing
• improving website performance and user experience
• analytics and reporting
• fraud prevention and security monitoring
• complying with legal and regulatory obligations
• communicating regarding services, updates and operational matters

We may also use automation tools, analytics platforms and AI-assisted technologies to help deliver services more efficiently. Client information is not used to train public AI models without explicit permission.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

We process personal information only when we believe it is necessary and we have a valid legal basis to do so under applicable law.

These legal bases may include:

• your consent
• performance of a contract
• compliance with legal obligations
• legitimate business interests
• protection against fraud or misuse

You may withdraw consent at any time where consent is the basis for processing.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may share information with trusted third-party service providers that support our business operations including:

• website hosting providers
• analytics providers
• payment processors
• accounting software providers
• scheduling and CRM platforms
• cloud storage providers
• communication and email platforms

These providers are only given access to information necessary to perform their services and are expected to maintain appropriate confidentiality and security protections.

We do not sell personal information to third parties.

We may also disclose information:

• if required by law
• to protect legal rights or property
• to prevent fraud or security threats
• during a business transfer or restructuring

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

Yes. We may use cookies, pixels, web beacons and similar tracking technologies to:

• improve website functionality
• analyze website traffic
• remember user preferences
• improve marketing effectiveness
• understand visitor interactions

You may control cookies through your browser settings. Disabling cookies may affect certain website features and functionality.

6. HOW LONG DO WE KEEP YOUR INFORMATION?

We retain personal information only for as long as necessary to:

• provide requested services
• comply with legal and regulatory obligations
• resolve disputes
• enforce agreements
• maintain appropriate business and financial records

When information is no longer needed, we will securely delete, anonymize or otherwise dispose of it in accordance with applicable laws and reasonable business practices.

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

We implement commercially reasonable administrative, technical and organizational safeguards designed to protect personal and business information from unauthorized access, disclosure, alteration or destruction.

However, no method of electronic transmission over the internet or information storage technology can be guaranteed to be completely secure. While we strive to protect your information, we cannot guarantee absolute security.

8. DO WE COLLECT INFORMATION FROM MINORS?

Our services are not directed toward individuals under 18 years of age. We do not knowingly collect personal information from minors.

If we become aware that personal information has been collected from a minor without appropriate consent, we will take reasonable steps to delete such information.

9. WHAT ARE YOUR PRIVACY RIGHTS?

Depending on your location and applicable laws, you may have rights regarding your personal information including the right to:

• access your personal information
• request correction of inaccurate information
• request deletion of your information
• object to certain processing activities
• withdraw consent where applicable

To exercise your rights, please contact us using the methods available through our website.

10. CONTROLS FOR DO-NOT-TRACK FEATURES

Some web browsers include Do-Not-Track features that signal your preference not to be tracked online.

Because there is currently no consistent industry standard for recognizing or honoring Do-Not-Track signals, we do not currently respond to them.

11. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

Residents of certain U.S. states may have additional privacy rights under applicable state laws.

Depending on your state of residence, you may have the right to:

• know whether we process your personal information
• access personal information we maintain
• request deletion of personal information
• correct inaccuracies
• opt out of certain data processing activities

We do not sell personal information.

12. DO WE MAKE UPDATES TO THIS NOTICE?

Yes. We may update this Privacy Notice from time to time to reflect changes in our business practices, technologies, legal requirements or services.

The updated version will be indicated by an updated "Last updated" date at the top of this Privacy Notice.

Your continued use of our website or services after updates constitutes acceptance of the revised notice.

13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or concerns regarding this Privacy Notice or your personal information, you may contact us through the contact methods provided on our website.

We will make reasonable efforts to respond to inquiries in a timely manner.

ESTIMATES, CONTACT FORMS AND ANALYTICS

When visitors submit quote requests, contact forms or consultation requests through our website, we may collect and analyze submission data to:

• improve response times
• evaluate service demand
• improve marketing performance
• optimize website conversion performance
• better understand customer needs

We may use aggregated or anonymized data for internal reporting, operational analysis and business improvement purposes.

AI, AUTOMATION AND ANALYTICS TOOLS

We may use AI-assisted tools, automation platforms and analytical software to support operational efficiency and service delivery.

We do not use confidential client information to train public AI systems without explicit permission.

THIRD-PARTY LINKS

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, policies or content of third-party sites.

Users should review the privacy policies of those third parties before providing information.

INTERNATIONAL USERS

If you access our website from outside the United States, you understand that your information may be transferred to, processed and stored in the United States where privacy laws may differ from those in your jurisdiction.

NO PROFESSIONAL ADVICE DISCLAIMER

Information provided through this website is for general informational purposes only and does not constitute legal, tax, investment or other licensed professional advice.

Clients should seek qualified professional guidance specific to their situation before making financial, operational, legal or business decisions.

WEBSITE SECURITY DISCLAIMER

While we take reasonable steps to protect information submitted through our website, no internet transmission or electronic storage system can be guaranteed to be fully secure.

Users submit information at their own risk.